Jackpine boards are handcrafted using quality materials and traditional surfboard construction methods, and we want them to be with you for a long time. But, being out in the elements for too long can be hard on any surfboard. Overheating your board can cause delaminating which is not covered under warranty. Here are some tips to keep your board in good shape.
When you're not riding your board, don't leave it in direct sunlight or excessive heat for an extended period of time.
Keep your board in a shaded area to prevent the EPS core from becoming unstable and damaging the board.
We don't recommend storing boards on top of a bimini top.
Fin Installation & Maintenance
All Jackpine boards are equipped with Futures Fin system.
See futuresfins.com for more info.
Always remember to secure all fins tightly to the board, as loose fins can case damage to the fin box and foam core.
Always check that fins are secured before you go riding.
Repairing Your Surfboard
Our boards are designed to be durable, but we all know that shift happens.
If the outer epoxy layer cracks or is punctured, it needs to be sealed to prevent water from getting into the EPS core. Epoxy repair kits can be purchased from most surf shops or online. We suggest Solarez (solarez.com) kit.
For large cracks or major damage, you may need to have a professional repair it.
Please contact Jackpine Wakesurf at email@example.com if you have any questions or concerns or for repair estimates.
Jackpine Wakesurf boards include a one (1) year manufacturer warranty against defects in workmanship or materials on all new wakesurf boards from the original purchase date. The warranty applies only to wakesurf boards that have been purchased from an authorized Jackpine dealer. If a product is found to be defective by Jackpine, in its sole discretion, Jackpine will be responsible to provide a store credit, repair, or replacement of the defective product. Jackpine is not responsible for any costs, losses or damages incurred as a result of loss or use of product. This warranty is only valid for the original purchaser and is nontransferable.
WHAT THIS WARRANTY DOES NOT COVER:
(Note:-Blemish or Demo boards sold at discount are not covered under warranty)
Damage or Breakage due to:
Normal use or as a result of an accident or impact
Extended exposure to sun/heat/high temperatures
Damage resulting from contact with chemicals that react with epoxy resins or EPS foam (NOTE: use only epoxy resins to repair dings. Polyester and other resins or materials may react with materials in epoxy surfboards and cause severe damage)
Any condition other than delimitation due to defects in materials or workmanship.
HOW TO ACTIVATE YOUR WARRANTY:
Contact firstname.lastname@example.org and include a few pictures and a brief description of the problem you are having with your board. If the problem is deemed to be a defect in the surfboard covered by our warranty, you will be issued a Return Authorization number. Ship the board back to Jackpine Wakesurf LLC and include a copy of the sales receipt and your RA number.